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How the property industry has adapted in a COVID world

Posted by Rebekah Hutton on Wed, Oct 2020

How the property industry has adapted in a COVID world

Property, like many other industries, has certainly faced its fair share of challenges over the past few months. Operating in a global pandemic, has precipitously altered the way we conduct business, interact with our community, and provide continuous service to our customers throughout this time.

Real Estate Agents and Property Managers have had to transform, invent, and innovate at a velocity we’ve never seen in our industry before.

Below are just some of the ways we’re adapted, overcome, and thrived as a business in a COVID world…

– Virtual valuations

– Virtual inspections

– Online auctions

– Video tours

– 3D tours

– 3D floor plans

– AI website live chat

– Electronic contracts and paperwork

– Virtual meetings

– Strategic digital marketing

– Online training

Despite the obstacles and restrictions in place, we’re excited to be at the forefront of technology, pioneering the way for future property professionals. Throughout this time, we’ve seen a remarkable shift in customer behaviour, as we move faster than ever before into a new era of innovation. We expect many of our seamless digital processes to remain in place, long after the pandemic is controlled. If anything, the Coronavirus has fast-tracked many inevitable technological advances for our industry. Agents and industry leaders are speculating that new processes like online auctions and virtual appraisals are the way of the future and could quite quickly become the new norm.

With one-on-one inspections once again permitted, combined with these technological advances, we firmly believe we’ve made it easier than ever before to find, sell or lease, your dream home. While things continue to change, our commitment and dedication to our customers does not. We will continue to progress, innovate, and respond as a business, to ensure we always get more for our customers.

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